Privacy Policy
Last Updated: March 31, 2026
1. Introduction
Welcome to ReFound (the "App"). This Privacy Policy explains how we collect, use, disclose, retain, and protect your personal information when you use our mobile application and related services.
By using ReFound, you agree to the practices described in this policy. If you do not agree with this policy, please do not use our App.
2. Information We Collect
To provide our services, we limit data collection to what is strictly necessary.
A. Information you provide directly to us:
B. Information collected automatically:
Device and Usage Data: We may collect non-personally identifiable information about your device (model, operating system version) and how you interact with the App (features used, crash reports) to improve the stability and performance of our service.
3. How We Use Your Information
We use your data exclusively to operate and improve the App:
We never sell, rent, or trade your personal data to third parties under any circumstances.
4. Where and How We Store Your Data
Where your data is stored depends on how you use the App:
5. Sharing with Third Parties (Service Providers)
We may share your information only with trusted service providers who help us operate the App, under strict confidentiality obligations:
6. Data Security
We implement industry-standard technical and organizational security measures to protect your data against unauthorized access, loss, or alteration. Access to backed-up data is restricted to the account that created it, and receipt images are kept in private storage.
However, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security and assume no liability for data breaches beyond our reasonable control.
7. Data Retention and Deletion
You retain full control over your data.
8. Your Rights (Access and Control)
Depending on your jurisdiction (including PIPEDA in Canada and Law 25 in Quebec), you have the right to:
9. Children's Privacy
Our App is not intended for individuals under the age of 13. We do not knowingly collect data from children under 13. If we discover that a child has provided us with personal information, we will immediately delete it from our servers.
10. Changes to This Policy
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with a revised "Last Updated" date. By continuing to use the App after these changes, you accept the new policy.
11. Contact Us
For any questions, concerns, or requests regarding your personal data and this policy, or to exercise your rights, please contact our Data Protection Officer at: info@refoundapp.ca