In-store returns

    Make in-store returns easier with your phone

    ReFound helps you find and present the right receipt when it is time for a return, straight from your phone. When the receipt barcode is detected, the app can display it to make the counter experience smoother.

    Whether a return is accepted always depends on the merchant's policy. ReFound makes it easier to present the useful information, without guaranteeing anything on your behalf.

    Find the right receipt at the right moment

    The most frustrating part of a return is not finding the receipt. ReFound keeps your receipts organized and lets you search fast by merchant, product or date, so you present the right receipt without digging.

    Show the receipt barcode when available

    Many merchants scan the receipt barcode to find the transaction. When that barcode is detected on your receipt, ReFound can display it on screen. Availability depends on the receipt and the merchant.

    • Receipt image ready to present
    • Receipt barcode shown when detected
    • Useful information grouped (merchant, date, items)

    Present clear proof of purchase

    ReFound helps you present readable proof of purchase, even if the original paper has started to fade. This is useful when a merchant asks to see the receipt for a return or exchange.

    Step by step: how to return items in store with your phone.

    Handy for the whole family

    Your partner is at the store, but the receipt is on your phone? ReFound lets you share the receipt quickly so they can present the useful information at the store, based on merchant policy.

    At the return counter: ReFound vs paper receipt

    ReFound
    Paper receipt / photo
    Receipt always with you
    On your phone
    If you kept it
    Readable receipt
    Yes
    Can fade
    Receipt barcode
    Shown when detected
    If still readable
    Finding the right receipt
    Fast
    Manual
    Sharing with a loved one
    Yes
    No

    In-store returns FAQ

    Can ReFound help with in-store returns?

    Yes. ReFound helps you find the right receipt, present the receipt image and show the barcode when detected. Whether the return is accepted always depends on the merchant's policy.

    Can ReFound display a receipt barcode?

    When a barcode is detected on your receipt, ReFound can display it on screen to make the counter step easier. Availability depends on the receipt and the merchant.

    Is a return guaranteed with ReFound?

    No. ReFound makes it easier to present the useful information, but whether a return is accepted depends on the merchant's policy and the product.

    Do all merchants accept digital receipts?

    Not necessarily. Some merchants accept digital proof of purchase, others prefer the original receipt. ReFound helps you present the useful information based on the merchant.

    Can I return an item if my paper receipt has faded?

    ReFound keeps a readable copy of your receipt if you scanned it in time. That can help you present proof of purchase even if the original paper has faded, based on merchant policy.

    Read next

    Present the right receipt at the right moment

    ReFound helps you find and present the right receipt, with the barcode when available, to make in-store returns easier based on merchant policy.

    Download on the App Store

    Free to download. Available on iPhone.