Make in-store returns easier with your phone
ReFound helps you find and present the right receipt when it is time for a return, straight from your phone. When the receipt barcode is detected, the app can display it to make the counter experience smoother.
Whether a return is accepted always depends on the merchant's policy. ReFound makes it easier to present the useful information, without guaranteeing anything on your behalf.
Find the right receipt at the right moment
The most frustrating part of a return is not finding the receipt. ReFound keeps your receipts organized and lets you search fast by merchant, product or date, so you present the right receipt without digging.
Show the receipt barcode when available
Many merchants scan the receipt barcode to find the transaction. When that barcode is detected on your receipt, ReFound can display it on screen. Availability depends on the receipt and the merchant.
- Receipt image ready to present
- Receipt barcode shown when detected
- Useful information grouped (merchant, date, items)
Present clear proof of purchase
ReFound helps you present readable proof of purchase, even if the original paper has started to fade. This is useful when a merchant asks to see the receipt for a return or exchange.
Step by step: how to return items in store with your phone.
Handy for the whole family
Your partner is at the store, but the receipt is on your phone? ReFound lets you share the receipt quickly so they can present the useful information at the store, based on merchant policy.
At the return counter: ReFound vs paper receipt
In-store returns FAQ
Can ReFound help with in-store returns?
Yes. ReFound helps you find the right receipt, present the receipt image and show the barcode when detected. Whether the return is accepted always depends on the merchant's policy.
Can ReFound display a receipt barcode?
When a barcode is detected on your receipt, ReFound can display it on screen to make the counter step easier. Availability depends on the receipt and the merchant.
Is a return guaranteed with ReFound?
No. ReFound makes it easier to present the useful information, but whether a return is accepted depends on the merchant's policy and the product.
Do all merchants accept digital receipts?
Not necessarily. Some merchants accept digital proof of purchase, others prefer the original receipt. ReFound helps you present the useful information based on the merchant.
Can I return an item if my paper receipt has faded?
ReFound keeps a readable copy of your receipt if you scanned it in time. That can help you present proof of purchase even if the original paper has faded, based on merchant policy.